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How It WorksMBOX Media Player

The Success of Simplicity

The Trusonic MBOX Media Player is a simple yet sophisticated internet appliance, installed at each site, that automates and simplifies the task of providing point-of-sale music and messaging.

The proprietary, commercial-grade Trusonic Media Player has been carefully engineered for its intended use. With a lightweight steel casing, it is designed to withstand the rigours of retail or hospitality environments while producing flawless sound.

Provide us with less than one square foot of space, an electrical outlet, a conventional analogue telephone line (or ethernet connection) and we'll give you the capacity to specify the music and messages played at any site, and to change music or messages as often as daily.

Benefits of the MBOX Media Player

  • No complex computers to install, update and maintain.
  • Music and messaging choices are selected using our online interface. Then, every night, the Trusonic Media Player at each site accesses our servers and downloads any new audio.
  • All installation and maintenance is handled by our nationwide network of experienced, knowledgeable technicians.
  • No software to buy.
  • Interfaces easily to your business location's audio system.
  • Two zones, each with an independently programmable music and message schedule. Use on different floors, or interface one zone to your telephone system for music and messaging on hold.
  • Simple plug-in connection to an analogue phone line (shared is fine) or ethernet connection.
  • No CDs to handle, store, track or lose.
  • No tape to tangle or degrade.
  • No satellite dish on the roof.
  • Because all music and messages are stored on the Media Player at each site and changed daily, there isn't any of the quality problems associated with streaming media.

Features and Specification of the MBOX Media Player

  • Ultra-reliable solid-state storage
  • At just 2 watts of power consumption, meets all corporate ‘green’ energy initiatives. The lowest power consumption of any professional Media Player in the marketplace and eliminates oil-based plastic in CDs, CD jackets and other environmentally unfriendly technologies
  • Two zones, 4 distinct services
  • The only ethernet and dial-up solution
  • 10/100 BASE-T ethernet for high-speed networking
  • Easy-to-read 190dpi backlit screen
  • Size: 207×124×29mm (W×D×H)
  • Weight: 680g
  • Audio Outputs: 2 x RCA (1 each channel A and B) / Audio Inputs: 2 x RCA (1 each channel A and B)
  • Audio Output Impedence: Less than 100Ω 0-1.23V RMS / Audio Input Impedence: 17kΩ, 1V RMS / Ethernet: 10/100 BASE-T
  • Modem: Internal 56kbps

How It WorksFrequently Asked Questions

What is Trusonic?

Trusonic is a music and messaging service for retailers, restaurants and businesses worldwide. Our Account Managers can work with you to develop highly customised schedules to suit the needs of your marketing efforts, employees and customers. We offer styles of music for any business environment, sourced from outstanding independent and major-label artists around the globe.

What are the key features of Trusonic?

Terrific Music: Trusonic knows music. We also work with you to know your business and offer the best programming for your branding and merchandising objectives - whether it's employee after-hours schedules, holiday schedules, or two in-store playlists running simultaneously on separate floors, Trusonic offers the right music at the right time.

Messaging and Advertising Capabilities: Insert promotions, audio advertisements or employee messages to your music playlists. In-store messaging features deliver highly targeted marketing messages at the point of purchase. Telephone-on-hold messaging connects with your existing phone systems and reaches customers while they wait on hold. You'll have the ability to make updates within 24 hours — with no staff involvement.

Revenue-Generating Possibilities: Trusonic was created with your revenue goals in mind. You can easily allocate ad space to outside advertisers as well as promote your own business. You can even give your advertisers detailed weekly reports to help them make media-buying decisions.

Ease of Use: The Trusonic MBOX Media Player requires minimal installation time and little or no maintenance — and even better, Trusonic manages the installation for you! Playlists for multiple retail or business locations are centrally managed from a single online, password-protected account, so no action is required at the store level.

How does Trusonic work without tapes, CDs or satellites?

The system utilises two key components: a Trusonic MBOX Media Player and web-interface managed by Trusonic. Each of your business locations will receive a MBOX which functions as your playback device. The web-interface allows Trusonic to manage all of your business locations, your music playlists and any ads or messages you might want scheduled. Each MBOX will connect to the web-interface on a nightly basis to check for schedule updates. Thus, any schedule changes that are made will commonly take place the following business day.

Do you offer music and messages on-hold?

Yes. You can insert promotions, audio advertisements or employee messages to your music playlists. In-store messaging features let you deliver highly targeted marketing messages at the point of purchase. Telephone-on-hold messaging connects with your existing phone systems and reaches customers while they wait on hold. Plus, you'll have the ability to make updates within 24 hours with no staff involvement!

How can I make money with Trusonic?

Trusonic was created with your revenue goals in mind. You can easily allocate ad space to outside advertisers as well as promote your own business. The number and frequency of advertisements are controlled entirely by you, and you can even give your advertisers your detailed weekly reports to help them make media-buying decisions.

Are the music playlists streamed to my store?

No, it's downloaded and stored (cached locally) on the Trusonic MBOX Media Player to provide clear, uninterrupted digital quality playback.

Where does the music come from?

The outstanding music in Trusonic's playlists come from major label catalogs as well as the best independent artists.

What types of music styles appear in the playlists?

Pop, dance, rock, adult contemporary, alternative, country, jazz, classical, urban, world beat and hip hop. Our playlists are completely customisable. Our expert programmers will work with you to develop a music strategy that best serves the unique needs of your business.

Do I need an Internet connection? Do I need DSL?

No, internet service is included with Trusonic. All we need is access to an existing operational phone line. Service requirements will be determined on a contract by contract basis. DSL service is not a requirement of the service.

How often can I change music or messaging playlist schedules?

Music and messaging schedules can be modified at any time and as often as you like. The Trusonic MBOX Media Player is set to connect with the web-interface on a nightly basis. So any changes made will go into effect the next day if required.

Do I need special sound equipment?

Because the Trusonic MBOX Media Player is compatible with most standard audio-playback systems, all you need is a wired amplifier and wired speakers. Both of these can be purchased from an electronics equipment retailer if you do not already have them or Trusonic can assist with the supply and installation if you prefer to have your music system set-up hassle free.

How do I set up my service?

To set up your music service, simply contact Trusonic on 1300 139 913. Our experienced Account Managers will work with you to determine the type of music and messaging strategy that best suits your needs.