MessagingOverview

Deliver Your Own Messages

Lots of companies deliver music. Trusonic also delivers revenue. Place any message you want, when you want, where you want, and make it pay.

Highlight special events, promote sales, announce contests or deliver seasonal messages. Provide public service announcements for local charities and community events. Combine sales and public relations, maximising revenue and goodwill.

Reach people who are already in your stores and ready to purchase.

Interest them. Inform them. Encourage them. Sell to them.

This is the only medium that is 100% targeted to people with a known interest in your product or service when they are in your store and ready to buy!

In non-public hours, use Trusonic to deliver your company's ‘audio newsletter’. Congratulate stores on their performance, give customer service tips and relay new product news to your staff at no additional cost.

Have a listen to some of our sample messages:

Clubs and Pubs

Pharmacies

Supermarkets

General Retail

MessagingMessaging On Hold

Music and Messaging On Hold: Flexible. Powerful. Capable.

The precious seconds when a caller is on hold can be converted from irritation to opportunity — from loss to gain. What used to be wasted ‘dead air’ time, becomes a unique opportunity for a company to promote the benefits of their products and services.

Enjoy the benefits of storewide music and messaging and use the same equipment and interface to connect to your telephone system for callers on hold.

Trusonic's digital message on hold system ‘talks’ to your customers in a way that is relaxed, friendly and conversational.

Our unique Trusonic MBOX Media Player at your site automatically downloads your message and music instructions every night. No need for any staff involvement!

• Update as often as daily.
• Mix messaging and music in whatever proportions you want, on a site-by-site basis.
• Messages can be of any length you choose. Tell customers on hold about special opportunities, new products and services, hours, location or alternate points of contact.
• Gain reliable, centralised control over music and messaging on hold.
• Play messages in random order, so customers don't hear the same loop over and over again.
• Use the same music list that's playing on each site's storewide system or create an entirely different on-hold environment.
• Gain the advantage of a digital source that is always crystal clear, up to date, and as professional as your business.
• Create and upload your own messages, or opt to have our professionals write and/or voice what you have to say.
• Make use of existing radio and television advertisements.
• Draw from our library of fully licensed music in a wide variety of genres.
• Full reporting, so you know exactly what is played, when.

88% of callers say that they would rather listen to information on the business they're calling than silence or the radio.